Back to OTrip

The short version

Be a reasonable human. Don't try to break things. Your trips are yours, and you own them. OTrip is provided as-is — we'll do our best to ship a stable, accurate journal, but we can't promise it'll be flawless, and AI suggestions are always best-effort. Where the law allows, our liability is capped at what you paid us in the last twelve months (currently zero, since the app is free).

Acceptance of these terms

These Terms of Service ("Terms") form a binding agreement between you and the OTrip team ("OTrip", "we", "us") that governs your use of the OTrip mobile app, this website, and any related features (together, the "Service"). By installing, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, please don't use the Service.

Eligibility

You may use OTrip only if you can form a legally binding contract under applicable law and you are at least 13 years old, or the equivalent minimum digital-consent age in your jurisdiction (for example, 16 in parts of the EEA, 14 in some EU member states). By using the Service you confirm that you meet these requirements.

Your account

You can use OTrip as a guest, in which case your record lives only on your device until you connect an account. When you do create an account using Sign in with Apple, Sign in with Google, or email, you are responsible for the activity on that account and for keeping your sign-in method secure. Please notify us at hi@otrip.app at once if you suspect unauthorised use.

You agree to provide accurate information when creating your account. We may suspend or terminate accounts that contain materially false information, that impersonate someone else, or that violate these Terms.

License to use OTrip

Subject to your compliance with these Terms, OTrip grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the OTrip mobile app on iOS devices you own or control, and to access the Service for your personal, non-commercial use.

You may not (and may not allow any third party to): (i) copy, modify, distribute, sell, or rent any part of the Service; (ii) reverse-engineer, decompile, or attempt to extract source code from the Service, except where applicable law expressly permits and you have first contacted us; (iii) use the Service to build a competing product or to replicate any feature or function; (iv) remove or alter any proprietary notices; or (v) use any automated means to access the Service, except as expressly permitted by us.

Your content

Trips, visits, goals, notes, stamps, and any photos you attach in OTrip are yours. We do not claim ownership of them.

To run the Service for you, you grant OTrip a worldwide, non-exclusive, royalty-free, fully-paid licence to host, store, transmit, sync, display, back up, and create the technical copies and derived data structures (such as resized images, search indexes, or trip clusters) that are necessary to operate the app on your behalf. This licence is limited to what's needed to provide the Service to you. It ends when you delete the relevant content or your account, subject only to the retention periods described in the Privacy Policy and to any need to complete a deletion already in progress or comply with law.

You represent that you have all rights necessary to grant this licence and that your content does not infringe the rights of any third party. You can export your full record at any time (Settings → Export trips) and delete your account whenever you want.

AI features

OTrip uses AI to draft trips from photo metadata, run the assistant, and compose summaries. These features call OpenAI through a backend we host on Firebase Cloud Functions. As described in our Privacy Policy, we send only structured metadata you have approved — not your photo files, not GPS traces, not free-text we haven't surfaced for AI use.

AI suggestions are best-effort and probabilistic. They can be incomplete, mistaken, or out of date. You are responsible for reviewing and saving the final travel record. Do not rely on AI suggestions for safety-critical decisions or anything that requires authoritative information (e.g. visas, border crossings, medical or legal matters).

You also agree not to abuse the AI features — no scraping, no automated scripting of the assistant, no attempts to extract training data, and no use that violates OpenAI's usage policies.

Acceptable use

You agree that you will not:

Subscriptions and in-app purchases

The Service is currently provided free of charge. If we introduce paid features or subscriptions in the future, they will be sold through the Apple App Store and governed by the App Store's billing, renewal, and refund rules in addition to these Terms. We will tell you the price, billing frequency, and renewal behaviour before you commit.

Subscriptions purchased through the App Store auto-renew unless you turn auto-renew off in your Apple ID account settings at least 24 hours before the end of the current period. Refund requests for App Store purchases are handled by Apple in accordance with the App Store Terms of Service.

Beta or pre-release features are offered "as is" for evaluation, may be incomplete or unreliable, may be discontinued at any time, and any data created with them may be reset when the feature exits beta.

Third-party services

OTrip integrates with third-party services to operate, including Google Firebase (Authentication, Firestore, Cloud Storage, Cloud Functions, Crashlytics, Performance Monitoring, Hosting) and OpenAI for AI features. Your use of features that rely on those services is subject to their applicable terms, in addition to ours. We are not responsible for the acts or omissions of third-party services.

Apple App Store rider

OTrip is distributed through the Apple App Store. The following terms apply specifically to your use of the OTrip iOS app and are required by Apple. In the event of conflict between this section and the rest of these Terms, this section controls with respect to your use of the iOS app.

Intellectual property

The OTrip name, logo, app icon, editorial design system, source code, written content, and all related intellectual property are owned by OTrip and its licensors and are protected by intellectual-property laws. Except for the limited licence granted above, these Terms do not grant you any rights to OTrip's intellectual property.

If you believe content on the Service infringes your copyright, please contact us at hi@otrip.app with sufficient detail to identify the work, the allegedly infringing material, your contact information, a statement that you have a good-faith belief that the use is unauthorised, and a statement, under penalty of perjury, that the information is accurate and that you are authorised to act on behalf of the rights holder.

Feedback

If you send us feedback, suggestions, ideas, or proposals about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use them without any obligation to you. We are free to use feedback for any purpose without restriction. We appreciate it.

Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. OTRIP DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT AI SUGGESTIONS WILL BE ACCURATE, COMPLETE, OR FREE FROM ERRORS, OR THAT YOUR DATA WILL NEVER BE LOST OR CORRUPTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OR ALL OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OTRIP, ITS AFFILIATES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES — INCLUDING LOST TRIPS, LOST STAMPS, OR MISSED FLIGHTS — ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF OTRIP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US TO USE THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD 50. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER THE LAW IN YOUR JURISDICTION.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless OTrip and its officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (i) your use of the Service in breach of these Terms; (ii) your content; (iii) your violation of any law or the rights of any third party; or (iv) your use of any third-party service in conjunction with OTrip.

No travel or legal advice

OTrip is provided for personal recordkeeping. It does not provide travel, immigration, tax, legal, medical, or safety advice. Information in the Service may be incomplete or out of date. Always consult an appropriately qualified professional and authoritative sources before making decisions about visas, entry requirements, tax residency, or your safety.

Termination

You may stop using the Service at any time by uninstalling the app and, optionally, deleting your account from Settings → Account → Delete account.

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if you breach these Terms, if we are required to do so by law, if continued provision of the Service would expose us to material legal or financial risk, or if we discontinue the Service. On termination, your right to use the Service ends immediately. Sections that by their nature should survive — including intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and miscellaneous — will survive.

Service and policy changes

OTrip may add, remove, or change features as the app evolves. We may update these Terms as the Service changes or to reflect changes in applicable law. When we make material changes we will surface a notice in the app and update the "Effective" date at the top of this page before the changes take effect. Continued use of the Service after that date means you accept the updated Terms. If you do not agree to a change, your remedy is to stop using the Service and, optionally, delete your account.

Governing law and dispute resolution

These Terms and any dispute arising out of or in connection with them or the Service are governed by the laws of the jurisdiction in which the OTrip team is established, without regard to conflict-of-law principles. Subject to the paragraphs below, the courts of that jurisdiction will have exclusive jurisdiction over any dispute.

Informal resolution first

Before filing any formal proceeding, you agree to first write to us at hi@otrip.app with a description of the dispute and the relief you seek, and to give us 60 days to try to resolve it informally.

Consumer protections

Nothing in this section limits the protections that apply to you as a consumer under the mandatory law of your country of residence. If you are a consumer in the EEA, the UK, or another jurisdiction with mandatory local consumer rules, you may bring proceedings in your local courts and benefit from the consumer protections of your local law.

Online dispute resolution (EEA)

Consumers in the European Union may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

Miscellaneous

Contact

For questions about these Terms, write to the OTrip team at hi@otrip.app, or use the in-app support channel.

For privacy-specific questions, see our Privacy Policy or write to privacy@otrip.app.